The Solution Expert will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.
Your day-to-day tasks will include customer meetings and calls, understanding of the customers business workflows and requirements, and the building of the specific solution for them.
You will be responsible for configuring the software, answering questions, and ensuring the client is satisfied with the solution. You’ll lead technical sessions, work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It’s a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!
Your day-to-day tasks will include customer meetings and calls, understanding of the customers business workflows and requirements, and the building of the specific solution for them.
You will be responsible for configuring the software, answering questions, and ensuring the client is satisfied with the solution. You’ll lead technical sessions, work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It’s a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!
Requirements:
4+ years in customer-facing roles in Saas companies – is a must
4+ years of proven experience with implementing software/SaaS platforms – is a must
Fluent in English (both written and verbal)
Excellent communication skills and a customer-oriented approach
Proven experience and in-depth knowledge of CRM systems (Salesforce/Hubspot/Dynamics)
Proven experience and in-depth knowledge of MS-SQL and REST API – advantage
Strong analytical skills and data-oriented personality
Have the ability to work independently and manage multiple tasks
Great ambitious and problem-solving attitude
Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems)
4+ years in customer-facing roles in Saas companies – is a must
4+ years of proven experience with implementing software/SaaS platforms – is a must
Fluent in English (both written and verbal)
Excellent communication skills and a customer-oriented approach
Proven experience and in-depth knowledge of CRM systems (Salesforce/Hubspot/Dynamics)
Proven experience and in-depth knowledge of MS-SQL and REST API – advantage
Strong analytical skills and data-oriented personality
Have the ability to work independently and manage multiple tasks
Great ambitious and problem-solving attitude
Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems)
This position is open to all candidates.
