Communicate with professional HCPs (physicians, nurses, pharmacists) in variety of channels F2F and digital.
The Customer & Account Specialist will raise product awareness, answer queries, provide updated and reliable information and introduce new products.
Responsibilities
Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
Organizing F2F appointments and meetings with HCPs
Support HCPs decision to optimize patient outcomes in an ethical way
Lecture to physicians and medical personnel (according to the MC terms)
Promoting company products
Raise awareness of the unit's products and scientific update (EBM)
Meeting both the business and scientific needs of healthcare professionals
Development of new initiatives
Creating collaborations and establishing professional relationships with HCPs
Active participation in team meetings, including sharing information and best practice, reading relevant materials, preparing presentations and marketing materials according to the team needs.
Open communication with customers and companys functions regarding the team products
Maintain a deep and current knowledge of the industry, trade association, competitors and buyer dynamics and focus effort on customer opportunities
Working according to the company's practices, compliance codes, rules, and regulatory guidelines
Report any safety information received during work to the Pharmacovigilance Department
Attending conferences in Israel and overseas at any time required
Experience as a Medical Representative in the pharmaceutical industry with previous experience with prescription drugs, at least one year – Must
Experience working with specialists Advantage
Bachelor of Health Sciences
Fluent in Hebrew and English – Must
Presentation skills
Valid driver's license willing to work across the country
