We are seeking an experienced and strategic Relationship Director to lead key client partnerships and oversee a growing team of Relationship Managers responsible for enterprise clients across a variety of verticals.
In this high-impact role, you will take direct ownership of some of our largest and most strategic customers, while also coaching and developing your team to deliver exceptional results. Youll act as a trusted advisor to C-level stakeholders, deeply understand each clients unique business needs, and proactively guide them in leveraging our modular and scalable fintech platform.
Your leadership, industry insight, and commercial drive will be instrumental in shaping the long-term success of your clients and the continued growth of key verticals within our portfolio.
Responsibilities:
Be an expert in e-commerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury-related services.
A proven ability to lead and coach a commercial team.
Motivated to build and develop a small team.
Have responsibility for continually raising the standard of the Relationship Managers to become both commercial and payment experts.
Commercially orientated; adept at selling complex, technology-based solutions
Able to quickly form new and meaningful relationships externally and internally.
Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.
Comfortable operating in a fast-paced and demanding environment where solutions are not always immediately obvious.
Adept at engaging with and presenting to C-level stakeholders.
Be able to travel with some regularity for customer meetings and industry events.
In this high-impact role, you will take direct ownership of some of our largest and most strategic customers, while also coaching and developing your team to deliver exceptional results. Youll act as a trusted advisor to C-level stakeholders, deeply understand each clients unique business needs, and proactively guide them in leveraging our modular and scalable fintech platform.
Your leadership, industry insight, and commercial drive will be instrumental in shaping the long-term success of your clients and the continued growth of key verticals within our portfolio.
Responsibilities:
Be an expert in e-commerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury-related services.
A proven ability to lead and coach a commercial team.
Motivated to build and develop a small team.
Have responsibility for continually raising the standard of the Relationship Managers to become both commercial and payment experts.
Commercially orientated; adept at selling complex, technology-based solutions
Able to quickly form new and meaningful relationships externally and internally.
Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.
Comfortable operating in a fast-paced and demanding environment where solutions are not always immediately obvious.
Adept at engaging with and presenting to C-level stakeholders.
Be able to travel with some regularity for customer meetings and industry events.
Requirements:
3+ years of direct experience in the payments industry – must
3 years of experience in relationship management, sales, or account management – must
Proven experience in team management – must
Proven track record of managing client relationships and driving revenue growth.
Have worked in and understand the challenges and opportunities within the different industries.
Have a sense of humor and be able to take our work very seriously while having fun at the same time.
Ability to forge new successful ways of working.
Be genuinely curious to continually learn about our industry, our customers, and our company.
3+ years of direct experience in the payments industry – must
3 years of experience in relationship management, sales, or account management – must
Proven experience in team management – must
Proven track record of managing client relationships and driving revenue growth.
Have worked in and understand the challenges and opportunities within the different industries.
Have a sense of humor and be able to take our work very seriously while having fun at the same time.
Ability to forge new successful ways of working.
Be genuinely curious to continually learn about our industry, our customers, and our company.
This position is open to all candidates.
