What you will do..
Manage and oversee the collection of outstanding invoices, ensuring timely resolution while following company policies.
Proactively communicate with customers (via email and phone) to address billing inquiries and facilitate collections.
Monitor daily incoming payments through an automated system, ensuring accuracy and proper reconciliation with company records.
Analyze and report on aging accounts, disputes, and collection trends to support financial decision-making.
Develop and implement strategies to improve collection efficiency and success rates.
Prepare, monitor, and evaluate collection performance metrics and goals.
Collaborate with cross-functional and global teams to align collection efforts and optimize financial processes.
Enforce credit policies and procedures to ensure smooth operations and prevent excessive credit exposure.
Participate in key strategic initiatives and support ad hoc financial projects as needed.
2-3 years of experience in Collections and Billing.
Strong proficiency in Microsoft Office (Excel & PowerPoint).
Experience with NetSuite and Salesforce (a must).
Strong analytical and data-driven mindset.
Excellent communication and negotiation skills.
Ability to work independently, take initiative, and adapt to an evolving automated environment.
Bachelors degree in finance, accounting, or a related field.
Experience working with global teams and in a fast-growing SaaS company.
Fluent In English (both written and verbal)
