Embark on a rewarding journey as a Renewals Account Manager with Software Technologies, a global cybersecurity leader consistently nominated for the Forbes Best Employers list for the past five years. Take ownership of the entire renewal process, ensuring high retention rates, and collaborate seamlessly with cross-functional teams to guarantee customer satisfaction.
If you are passionate about fostering client relationships, thrive in a dynamic environment, and aspire to contribute to the success of a worldwide industry leader, the ideal place for you.
Let's work together to shape the future of cybersecurity.
This is a Monday to Friday role
Key Responsibilities
Conduct thorough Account Reviews with customers to ensure satisfaction is achieved before the renewal date.
Proactively identify customer issues and collaborate with wider teams, Distributors, and Channel partners to mitigate risks.
Qualify and validate the SFDC renewal pipeline for accuracy and completeness.
Develop customer quotes efficiently within the Renewal Quoting tool.
Ensure accurate forecasting using Clari.
Meet designated bookings quota and retention rate targets.
Maintain an up-to-date knowledge of solutions and their competitive positioning.
Over 2 years of experience in Renewals/Sales with a profound grasp of renewal processes.
Demonstrated success in meeting quotas and renewal metrics.
Proficient in forecasting; skilled in MS Office; familiarity with SFDC (Clari and Exceed a plus).
Desirable traits: Team player, adaptable, highly collaborative, and exceptionally organized.
Fluent in French and English
Experience in the cybersecurity field is advantageous but not mandatory.
