A mobile app user acquisition tech company. The high-end technology that weve developed, combined with our group of passionate, innovative, nonconventional thinkers, allows us to be one of the leading mobile app user acquisition companies.
We are looking for a highly motivated, passionate and experienced Client Success Manager Team Lead to join us and lead our CSM team.
Responsibilities:
Train and oversee our CSM team.
Responsible for teams performance including P&L, KPIs and retention.
Analyze and optimize campaign performance and provide recommendations for yield strategy using data-based insights on each advertiser's campaign.
Manage a small number of strategic partners hands-on.
Manage the execution and the technical deployment of campaigns.
Identify opportunities for continuous improvement.
We are looking for a highly motivated, passionate and experienced Client Success Manager Team Lead to join us and lead our CSM team.
Responsibilities:
Train and oversee our CSM team.
Responsible for teams performance including P&L, KPIs and retention.
Analyze and optimize campaign performance and provide recommendations for yield strategy using data-based insights on each advertiser's campaign.
Manage a small number of strategic partners hands-on.
Manage the execution and the technical deployment of campaigns.
Identify opportunities for continuous improvement.
Requirements:
At least 3 years of experience in client success roles in the online industry.
Leadership experience with a solid track record of successfully leading teams of employees.
Demonstrated ability to communicate, present and influence effectively at all levels of the organization.
Ability to create structure in ambiguous situations.
Excellent verbal and written communication skills.
Strong analytical skills, with the ability to translate data into insights.
Enthusiastic with quick learning ability.
Ability to multi-task in a fast-paced environment.
Advantages:
Minimum of 1 year of experience in the mobile app industry.
Familiarity with MMPs AppsFlyer, Adjust, Branch, etc.
Strong Excel skills
High level of proficiency in English
Additional languages.
At least 3 years of experience in client success roles in the online industry.
Leadership experience with a solid track record of successfully leading teams of employees.
Demonstrated ability to communicate, present and influence effectively at all levels of the organization.
Ability to create structure in ambiguous situations.
Excellent verbal and written communication skills.
Strong analytical skills, with the ability to translate data into insights.
Enthusiastic with quick learning ability.
Ability to multi-task in a fast-paced environment.
Advantages:
Minimum of 1 year of experience in the mobile app industry.
Familiarity with MMPs AppsFlyer, Adjust, Branch, etc.
Strong Excel skills
High level of proficiency in English
Additional languages.
This position is open to all candidates.
