part of the Optimax Eyewear group, has rapidly grown into a leading direct-to-consumer online eyewear retailer in the U.S. With the largest selection of styles and brands, we make it easy for everyone to find their perfect pair. Our mission is to enrich lives by offering eyewear tailored to individual needs, style preferences, and budgets.
Through innovative technology and AI-driven solutions, reshaping the eyewear industry and delivering a seamless, personalized shopping experience. We ensure quality, affordability, and efficiency by controlling the full supply chainfrom product design and manufacturing to optical lens production and digital experience.
We are looking for a Junior Back-Office Associate to join our team.
The Junior Back-Office Associate responsibilities include online eyewear processing and VIP order fulfillment. This role is key in ensuring employees receive their eyewear efficiently while maintaining a great customer experience
Through innovative technology and AI-driven solutions, reshaping the eyewear industry and delivering a seamless, personalized shopping experience. We ensure quality, affordability, and efficiency by controlling the full supply chainfrom product design and manufacturing to optical lens production and digital experience.
We are looking for a Junior Back-Office Associate to join our team.
The Junior Back-Office Associate responsibilities include online eyewear processing and VIP order fulfillment. This role is key in ensuring employees receive their eyewear efficiently while maintaining a great customer experience
Requirements:
Multi-tasking abilities are a must.
English and Hebrew are a must.
Experience working with Google Cloud apps, such as Google Sheets, and Monday.com
Excellent communication and problem-solving skills.
Passion for delivering outstanding customer experience.
Willingness to actively contribute to and lead improvement initiatives.
Experience in customer service/support/sales or a similar role via email is a plus.
Understanding of how CRM systems work is a plus.
Familiarity with our industry is a plus.
Multi-tasking abilities are a must.
English and Hebrew are a must.
Experience working with Google Cloud apps, such as Google Sheets, and Monday.com
Excellent communication and problem-solving skills.
Passion for delivering outstanding customer experience.
Willingness to actively contribute to and lead improvement initiatives.
Experience in customer service/support/sales or a similar role via email is a plus.
Understanding of how CRM systems work is a plus.
Familiarity with our industry is a plus.
This position is open to all candidates.
