The opportunity
The Market Development Account Manager is responsible for securing access to and reimbursement for Teva’s psychiatric products and other therapies by building and nurturing strong relationships, primarily with large mental health facility and specialty pharmacy stakeholders and government organizations.
A successful individual in this role:
Develops effective business plans to meeting and exceed territory-level goals
Builds rapport and relationships by interacting effectively with internal and external contacts at all levels, demonstrating awareness of their needs and responding with appropriate action
Demonstrates a collaborative approach and coordinates efforts between sales leadership, other sales teams, Market Access, Sales Operations, and Sales Training
Reviews and analyzes weekly/monthly data reports to identify trends and develop plans to address areas of concern
Thinks, plans, and acts strategically with long term focus versus task orientation
How you’ll spend your day
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
Develop and nurture strong relationships with key customers such as healthcare institutions, hospitals, clinics, mental health facilities, specialty pharmacies, and government organizations.
Leverage in-depth knowledge of Teva’s psychiatric products and therapies to provide expert guidance and support to key accounts with a focus on large mental health facilities.
Create and implement strategic account plans tailored to each key customer and align them with the company’s objectives; act as point on large regional psychiatric facility accounts.
Identify the unique needs and challenges of each key account and propose customized solutions that align with Teva’s products and services.
Partner with the Specialty Pharmacy team to develop plans that align with the goals of the specialty pharmacy organization.
Serve as a subject matter expert for cross-functional departments on how CMHCs align with specialty pharmacy organizations for cross-functional departments.
Align specialty pharmacy organizations with large mental health clinics based on the mental health clinics’ needs and goals.
Work closely with internal Teva departments such as Medical Affairs, Regulatory Affairs, and Supply Chain to address customer needs and resolve any issues promptly.
Identify and provide training and education to key account stakeholders, including healthcare professionals and staff, to ensure proper product utilization and patient care.
Establish key performance indicators (KPIs) to measure the success of key account relationships and regularly report progress to senior management.
Gather feedback from key accounts and use it to continuously improve products and services as well as to address any concerns or issues.
Collaborate with payers and government bodies to secure product access and reimbursement for psychiatric treatments.
Perform all functions in compliance with Teva’s policies and procedures.