Required Technical Account Manager
What Youll Do:
Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
Technical subject matter expert for our platform during customer calls and presentations.
Maintain ongoing technical discussions with the customer across all levels.
Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.
What Youll Do:
Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
Technical subject matter expert for our platform during customer calls and presentations.
Maintain ongoing technical discussions with the customer across all levels.
Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.
Requirements:
Proven ability to collaborate with key functional teams, in a particular product, customer success, and R&D teams.
It is important that you have a technical mindset, allowing you to tackle complex web, API, and architecture problems, heavy client-facing experience.
Be able to read basic code to identify issues (not fixing).
Strong writing and understanding of SQL.
Availability during weekends.
Willing to travel.
Bonus Points:
Engineering or Computer Science degree/experience.
Video/streaming knowledge.
Passionate about Sports.
Proven ability to collaborate with key functional teams, in a particular product, customer success, and R&D teams.
It is important that you have a technical mindset, allowing you to tackle complex web, API, and architecture problems, heavy client-facing experience.
Be able to read basic code to identify issues (not fixing).
Strong writing and understanding of SQL.
Availability during weekends.
Willing to travel.
Bonus Points:
Engineering or Computer Science degree/experience.
Video/streaming knowledge.
Passionate about Sports.
This position is open to all candidates.
