This role focus on learning from our install base, helping us improving our quality and customer experience. The Data Analyst will turn data into information, information into insight and insight into business decisions. He/she will develop analysis and reporting capabilities, monitor performance and quality control plans to identify improvements. Interpreting data, analyzing results using statistical techniques Developing and implementing data analyses and data collection systems
Key Responsibilities
Interpret data, analyze results related to our install base
Use statistical methods to analyze data and generate useful business reports
Identify, analyze, and interpret trends or patterns in complex data sets
Acquire data from primary or secondary data sources working closely with BI team
Create dashboard and ad hoc reports to the customer satisfaction team
Filter and clean data by working closely with the professional services team for NPI projects
Work with management to prioritize business and information needs
Define new data collection and analysis process to improve our visibility to our Install base
Forecasting and preparations for long terms for service and business aspects Improve customers utilization by review trends and changes
Implement new method and tools such as machine learning, Azure, etc, and look for opportunities for new technologies
Key Responsibilities
Interpret data, analyze results related to our install base
Use statistical methods to analyze data and generate useful business reports
Identify, analyze, and interpret trends or patterns in complex data sets
Acquire data from primary or secondary data sources working closely with BI team
Create dashboard and ad hoc reports to the customer satisfaction team
Filter and clean data by working closely with the professional services team for NPI projects
Work with management to prioritize business and information needs
Define new data collection and analysis process to improve our visibility to our Install base
Forecasting and preparations for long terms for service and business aspects Improve customers utilization by review trends and changes
Implement new method and tools such as machine learning, Azure, etc, and look for opportunities for new technologies
Requirements:
Proven working experience as a data analyst or business data analyst ≥2 years
BSc in Mathematics, Economics, Computer Science, Information Management or Statistics Knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
Strong communication skills, working with global teams and presenting clearly data and findings Strong technical knowledge and understanding of our platforms and flows Knowledge in Power BI/ Tableau or any other data visualization SW
SW Develop skills advantage
Experience with Big Data advantage
Familiar with Databricks / AWS services advantage Knowledge of Python/spark advantage
Proven working experience as a data analyst or business data analyst ≥2 years
BSc in Mathematics, Economics, Computer Science, Information Management or Statistics Knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
Strong communication skills, working with global teams and presenting clearly data and findings Strong technical knowledge and understanding of our platforms and flows Knowledge in Power BI/ Tableau or any other data visualization SW
SW Develop skills advantage
Experience with Big Data advantage
Familiar with Databricks / AWS services advantage Knowledge of Python/spark advantage
This position is open to all candidates.
